Why a handout says it timed out

What it means when a form or agreement handed out in a room was not completed that day, and what to do next.

1. 1

   What happened

   Something handed out in a room is open for that day only. If nobody completed or withdrew it by the end of the day, it times out.

   The request's own record then says it was handed out in that room, on that day, and timed out before it was completed. In the patient's Hand out list it shows as timed out, with the room and the day.

2. 2

   Hand it out again

   Place the patient in a room again, press Hand out on their row, and tick it under Waiting for the patient. It opens on the tablet or your device as before.

3. 3

   Or send it by email

   If the patient has an email address, you can email it to them instead from the request's record: Send again on a form, Re-send on an agreement.

Still stuck? Open a ticket from Support in the app, or send us a message.